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Support > About Support > ServiceNow



ServiceNow lets you augment your current staff by out-tasking the monitoring and alerting functions for ASE, Sybase IQ and Replication Server products. Bradmark Surveillance monitoring agents connected to expert Sybase technical support engineers provide 24x7 monitoring and management, and escalate issues for resolution before they become serious problems.

Key ServiceNow Monitoring and Alerting Benefits

  • Focus on your core business
  • Retain control by out-tasking instead of outsourcing
  • Delegate tedious database administration tasks and lower turnover
  • Protect your data through constant, detailed monitoring
  • Avoid unplanned downtime
  • Know immediately when problems occur
  • Meet your service-level agreements (SLAs)
  • Improve your site — our support team is ISO 9001 certified
  • Take the night off — ServiceNow is in our 24x7 support centers


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